Last updated: October 11, 2026
1. Introduction
Welcome to Lightful Community.
Lightful Community is an educational platform operated by Nour Atoui under the registered business name Les Designs Lightful. The business also operates online under the brand name Lightful Design Co.
This Privacy Policy explains how I collect, use, disclose, retain, and protect personal information when you visit the Lightful Community website, register for a course, purchase a product, subscribe to communications, or participate in a community space.
I am committed to treating your personal information with care and transparency.
The person responsible for personal information handled through Lightful Community is:
Nour Atoui
Registered business name: Les Designs Lightful
Educational platform: Lightful Community
Email: nour@lightfulcommunity.ca
Location: Quebec, Canada
I am responsible for overseeing the handling of personal information in connection with Lightful Community, subject to applicable privacy legislation.
For privacy questions, requests, or complaints, you may contact me using the email address above.
The information I collect depends on how you interact with Lightful Community.
This may include:
Your name and email address.
Account registration and login information.
Billing and transaction information.
Information submitted through forms, questionnaires, surveys, or feedback requests.
Messages and questions you send to me.
Comments, posts, and contributions you make in community spaces.
Your preferences regarding email communications.
Information you voluntarily provide when requesting support.
Please avoid sharing sensitive personal information or confidential information about others unless it is necessary and you have an appropriate reason and authorization to do so.
When you purchase a product, I may receive information about your transaction, including the product purchased, purchase date, amount, currency, payment status, and relevant billing details.
Payments are processed through Stripe and/or payment functionality provided through Podia.
I do not intend to store complete payment card numbers or card security codes myself. Payment information is handled according to the applicable payment provider's practices and policies.
When you use the website or learning platform, certain technical information may be collected by the platform or its service providers.
Depending on the services and settings enabled, this may include your IP address, device and browser information, login records, usage activity, and information collected through cookies or similar technologies.
The exact information collected depends on the features and services in use.
I collect and use personal information for purposes related to operating Lightful Community, including to:
Create and manage customer accounts.
Register you for free courses and paid products.
Process purchases and provide access to educational materials.
Send purchase confirmations, access instructions, and important service announcements.
Respond to questions and provide customer support.
Operate and moderate community spaces.
Maintain transaction records and meet applicable tax, accounting, and legal obligations.
Protect accounts, the website, and services against fraud, unauthorized access, and misuse.
Review feedback and improve educational resources and the learning experience.
Send newsletters, educational emails, and promotional communications where permitted by law.
Establish, exercise, or defend legal claims where necessary.
I will not use personal information for a new purpose that is incompatible with the original purpose without obtaining any additional consent required by law.
If you register for a course, purchase a product, or join a waitlist, I may send communications necessary to provide the service, including registration confirmations, access instructions, important product updates, and support responses.
Where permitted by law, I may also send educational emails, newsletters, product announcements, and promotional communications in accordance with applicable consent requirements.
You can unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting nour@lightfulcommunity.ca.
Unsubscribing from marketing emails will not necessarily stop essential transactional or account-related communications.
I handle email marketing in accordance with applicable privacy and anti-spam laws, including Canada's anti-spam legislation where applicable.
I do not sell personal information.
I may share personal information with service providers when reasonably necessary to operate Lightful Community and provide the services you request.
These service providers may include:
Podia: Used to host or manage the website, educational products, courses, customer accounts, and related communications, depending on the features enabled.
Stripe: Used to process payments and support transaction-related functions.
These providers may process personal information according to their own privacy policies and the contractual arrangements that apply to their services.
I may also disclose personal information when required or authorized by law, when necessary to protect legal rights or safety, or in connection with a business transaction where permitted by law.
I take reasonable steps to ensure that personal information shared with service providers is handled appropriately and only for authorized purposes, subject to applicable law.
Some service providers may store or process personal information outside Quebec or Canada.
Where personal information is transferred or entrusted to a service provider outside Quebec, I will take the steps required by applicable Quebec privacy legislation before the transfer, including conducting a privacy impact assessment and entering into appropriate written agreements where required.
The countries in which information may be processed depend on the services used and their data-processing arrangements.
Information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to its authorities in accordance with those laws.
The website and its service providers may use cookies or similar technologies to support essential website functions, maintain sessions, remember preferences, improve performance, or understand how visitors use the services.
The specific technologies used depend on the features enabled on the website and within Podia.
Where required by law, appropriate notice and consent will be provided before non-essential cookies or similar technologies are used.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
I retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, tax, accounting, contractual, and dispute-related requirements.
For example:
Account and course information may be retained while your account or access remains active and for a reasonable period afterward.
Transaction and billing records may need to be retained to meet legal and accounting obligations.
Support messages and community contributions may be retained for as long as reasonably necessary to provide services, address disputes, or maintain community integrity.
Marketing contact information is handled according to your preferences, applicable consent requirements, and any records that must be retained by law.
When personal information is no longer required, I will take appropriate steps to delete or destroy it securely, or anonymize it where permitted by applicable law.
The actual retention period depends on the type of information and the applicable requirements. You may contact me to request further information about the retention of your personal information.
I take reasonable measures appropriate to the nature and sensitivity of personal information to protect it against unauthorized access, use, disclosure, alteration, loss, or destruction.
These measures may include limiting access to information, maintaining account security, using reputable service providers, and relying on appropriate safeguards provided by the platforms used to operate the business.
No website, online platform, or method of electronic transmission can be guaranteed to be completely secure.
If a confidentiality incident occurs, I will take the steps required by applicable law, including notification and reporting where legally required.
Depending on the applicable law and the circumstances, you may have the right to:
Request access to personal information I hold about you.
Request correction of inaccurate, incomplete, or outdated information.
Withdraw consent to certain uses or disclosures of your personal information.
Request information about how your personal information is collected, used, shared, and retained.
Request deletion or destruction of information where applicable law permits.
Submit a privacy-related complaint.
Some information may need to be retained where required by law or where another lawful basis applies. Withdrawing consent may also affect my ability to provide certain services.
To exercise your rights, contact nour@lightfulcommunity.ca. I may need to verify your identity before responding.
I will handle requests within the time limits and in the manner required by applicable law.
If you have a concern about how your personal information has been handled, please contact me at nour@lightfulcommunity.ca with a description of your concern.
I will review the matter and respond appropriately.
If you are not satisfied with the response, you may be able to submit a complaint to the Commission d'accès à l'information du Québec or another relevant privacy regulator, depending on the circumstances.
Lightful Community is intended for individuals who can lawfully enter into the relevant transactions and use the educational services.
The website and paid products are not intentionally designed to collect personal information from children without the authorization required by law.
If I become aware that personal information has been collected inappropriately from a child, I will take reasonable steps to address the situation in accordance with applicable law.
The website may contain links to third-party websites or services.
Those services operate under their own privacy policies and practices. I am not responsible for their independent privacy practices.
I encourage you to review the applicable policies before providing personal information directly to a third party.
I may update this Privacy Policy when my practices, services, or legal obligations change.
The latest version will be made available on the Lightful Community website, together with the updated date.
Where required by law, I will notify affected individuals of material changes and obtain any additional consent required before applying new uses of personal information.
For privacy questions, access or correction requests, or complaints, please contact:
Nour Atoui
Operating as Les Designs Lightful
Educational platform: Lightful Community
Email: nour@lightfulcommunity.ca
Location: Quebec, Canada
I appreciate the trust you place in Lightful Community and will handle your personal information with care.